Sample Workshop will be closed on the 4th & 5th of June due to building maintenance

TERMS & CONDITIONS

  • RETAIL SAMPLE BOARDS 
    & SHOWROOM SERVICE
  • PROFESSIONAL 
    SAMPLE BOARDS
  • HOME IMPROVEMENT SHOW 
    PRIZE TERMS & CONDITIONS
  • MINI SAMPLE BOARD 
    WORKSHOP

Upon purchasing Sample Workshop’s design service and sample board,  you agree to the following Terms & Conditions: 


Sample Workshop is not responsible for the design concept and inspirational imagery provided prior and post consultation. 


All product selection after the date of purchase is final and cannot be exchanged or returned. An exception of one30-minute follow-up consultation and the exchange of a maximum of three samples is included in your initial fee. 


Exchanged samples must be returned in new condition or a $10 fee per sample will occur. 


If more than three samples require exchanging or a second follow-up consultation is required, a design fee of $90.00 per hour plus $10 per sample will occur. 


All product selections and applications are the customer's responsibility. Sample Workshop does not hold accountability for the selection of finishes, outsourced replacements, colour matching and the change of product application and location. 


Texture and colour matching of the purchased product cannot be guaranteed and may vary from the samples provided. 


At the time of purchase, all products in Sample Workshop’s showroom are current, however, Sample Workshop is not responsible for the purchase of any products. As the purchase date of products cannot be guaranteed, Sample Workshop holds no accountability for price adjustments, product availability, lead times and discontinued stock. 


Sample Workshop is not responsible for any product warranties, damaged or faulty products, deliveries and installation. 


For the discount coupons provided by Sample Workshop to be valid, you must purchase from the specified suppliers and adhere to the restrictions stipulated on the discount coupons. 


Sample Workshop is not responsible for any damage or wear and tear to samples and sample boards. To prevent damage and prolong the life of Sample Workshop’s product, please store your sample board flat with samples facing upwards and in the packaging provided. 


Sample Workshop does not take responsibility for any injuries, allergies or damage to personal items that occur within and around the building complex.

Upon purchasing Sample Workshop’s professional sample board, you agree to the following Terms & Conditions:

 

On project initiation, a 50% deposit is required. Upon completion, the remaining 50% is required prior to delivery. Sample Workshop is not responsible for late payment resulting in potential delayed delivery. 


Sample Workshop is not responsible for the design concept and specification sheet, this is to be provided by the client. 


Sample board lead times are governed by the client’s approval of the PDF proof. Sample Workshop allows a minimum of 5 working days to generate the PDF proof. Once the PDF proof is approved by the client, allow 10 working days to obtain New Zealand stocked samples and construction of the sample board. Please allow a further 2-5 working days for delivery. 


Upon approval of the PDF proof, no further changes can be made. If changes do occur after the PDF approval, extra charges will occur and provided deadlines can no longer be guaranteed. 


If a sample board is to be designed to fit into a space, Sample Workshop is not responsible for providing accurate measurements. 


Once the PDF proof has been approved, Sample Workshop is not responsible for any typos, as this is the responsibility of the persons approving the PDF proof. 


If samples cannot be obtained due to being indent or out of stock, Sample Workshop will inform the client and agree to an alternative. Sample Workshop is not responsible for any delay if this were to occur. 


If the specified suppliers require Sample Workshop to purchase sampling, all additional charges incurred will be itemised and added to your final invoice. 


Sample Workshop is not responsible for any damage or wear and tear to samples and sample boards. To prevent damage and prolong the life of Sample Workshop’s product, please store your sample board flat with samples facing upwards and in the packaging provided. 


Sample Workshop is not responsible for subsequent incidents that occurred from storing/displaying sample boards vertically. 


Sample Workshop is not responsible for any damaged that occurred during delivery. If the client is not present upon delivery, Sample Workshop is not responsible for any loss, damage or additional delivery cost that may occur. 


Sample Workshop is not responsible for the fixing or mounting of the boards to any surface. Any damage occurred during the installation process is the responsibility of the purchaser or installer. 


For the adhesive to maintain the bond to the samples and board, the sample board must be stored between +5°C and +25°C in cool dry conditions. Any boards not stored within these conditions cannot be returned or refunded. 


Sample Workshop does not take responsibility for any injuries, allergies or damage to personal items that occur within and around the building complex. 

Prize will be drawn on the 9th of March 2020. The winner will be announced on the Sample Workshop Facebook page and the winner will be contacted directly by Sample Workshop from the phone number provided. 


Any contact information provided in the giveaway, automatically allow Sample Workshop to use as a contact for future reference. 

The details provided will not be given to a third party.


Prize can only be claimed on Sample Workshop’s design package, valued at $500.00 including GST. Prize excludes additional design hours, speciality design services & product/furnishing purchases. Not to be used in conjunction with any other offers. 


It is the client's responsibility to come prepared with their mood imagery, floor plans, and any additional project related information. If the client arrives late to their allocated time, Sample Workshop cannot guarantee your project will be completed as Sample Workshop may not be able to extend time. 


Sample Workshop is not responsible for the design concept and inspirational imagery provided prior to and post consultation. 


All product selections and applications are the customer's responsibility. Sample Workshop does not hold accountability for the selection of finishes, outsourced replacements, colour matching and the change of product application and location. 


Texture and colour matching of the purchased product cannot be guaranteed and may vary from the samples provided. 


At the time of purchase, all products in Sample Workshop’s showroom are current, however, Sample Workshop is not responsible for the purchase of any products. As the purchase date of products cannot be guaranteed, Sample Workshop holds no accountability for price adjustments, product availability, lead times and discontinued stock. 


Sample Workshop is not responsible for any product warranties, damaged or faulty products, deliveries, and installation. 


For the discount coupons provided by Sample Workshop to be valid, you must purchase from the specified suppliers and adhere to the restrictions stipulated on the discount coupons. 


Sample Workshop is not responsible for any damage or wear and tear to samples and sample boards. To prevent damage and prolong the life of Sample Workshop’s product, please store your sample board flat with samples facing upwards and in the packaging provided. 


Sample Workshop does not take responsibility for any injuries, allergies or damage to personal items that occur within and around the building complex. 

Full payment of $60.00 including GST is required upon arrival to your appointment. 


The $60.00 payment is non-refundable for failure to attend your appointment and cancellations or rescheduling after 48 hours.

 

Cancellations and rescheduling before 48 hours are free of charge. If you wish to cancel or reschedule, please follow the instructions on your booking confirmation. 


Bookings only available on Monday, Tuesday, Wednesday, Thursday & Friday.


Due to restricted time, the design is limited to the selection of finishes and building of the sample board only. This service does not include complex designs such as; modification to existing plans, re-design of spaces/cabinetry, furniture selection, furniture layout, purchasing of a product. 


It is the client's responsibility to come prepared with their mood imagery, floor plans, and any additional project related information. If the client arrives late to their allocated time, Sample Workshop cannot guarantee your project will be completed as Sample Workshop cannot reschedule or extend time. 


Sample Workshop will not provide refunds for incomplete projects, late arrivals or failing to show. 


Sample Workshop is not responsible for the design concept and inspirational imagery provided prior to and post consultation.All product selections and applications are the customer's responsibility. 


Sample Workshop does not hold accountability for the selection of finishes, outsourced replacements, colour matching and the change of product application and location. 


Texture and colour matching of the purchased product cannot be guaranteed and may vary from the samples provided.At the time of purchase, all products in Sample Workshop’s showroom are current, however, Sample Workshop is not responsible for the purchase of any products. 


As the purchase date of products cannot be guaranteed, Sample Workshop holds no accountability for price adjustments, product availability, lead times and discontinued stock.Sample Workshop is not responsible for any product warranties, damaged or faulty products, deliveries, and installation. 


For the discount coupons provided by Sample Workshop to be valid, you must purchase from the specified suppliers and adhere to the restrictions stipulated on the discount coupons. 


Sample Workshop is not responsible for any damage or wear and tear to samples and sample boards. To prevent damage and prolong the life of Sample Workshop’s product, please store your sample board flat with samples facing upwards and in the packaging provided. 


Sample Workshop does not take responsibility for any injuries, allergies or damage to personal items that occur within and around the building complex.